Website builder · Paste the snippet

AI live chat for Wix, added with Custom Code

Wix's Custom Code setting adds the Replyze snippet to every page of your site. There's no app to install from the Wix App Market: paste the snippet once, then change the widget from your Replyze dashboard.

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Last reviewed 2026-10-23

Replyze on Wix

5 steps · Paste the snippet

  1. 1In your Wix dashboard, go to Settings and open Custom Code, in the Development & integrations section.
  2. 2Click + Add Custom Code, paste the snippet and name it Replyze Chat.
  3. 3Under Add Code to Pages, choose All pages, and load the code once per visit.
  4. 4Under Place Code in, choose Body - end, then click Apply.
<script>
  window.ReplyzeConfig = {
    token: 'wgt_YOUR_TOKEN_HERE',
    apiUrl: 'https://client.replyze.chat'
  };
</script>
<script src="https://cdn.replyze.chat/widget.js" async></script>

Why Replyze for Wix

  • Uses Wix's own Custom Code setting, so there's no app to install from the Wix App Market.

  • Set to All pages once, the snippet stays in place when you edit pages and publish changes.

  • Works on sites built with the Wix Editor and with Wix Studio.

  • The script loads asynchronously, so it doesn't block your page.

  • Change the colour, position and greeting in your Replyze dashboard without opening Wix again.

Install

Add Replyze to Wix

Add the snippet with Wix's built-in Custom Code setting, on all pages.

  1. 1

    In your Wix dashboard, go to Settings and open Custom Code, in the Development & integrations section.

  2. 2

    Click + Add Custom Code, paste the snippet and name it Replyze Chat.

  3. 3

    Under Add Code to Pages, choose All pages, and load the code once per visit.

  4. 4

    Under Place Code in, choose Body - end, then click Apply.

  5. 5

    Open your published site to check the chat button: custom code only runs on the published site.

Snippet to paste

<script>
  window.ReplyzeConfig = {
    token: 'wgt_YOUR_TOKEN_HERE',
    apiUrl: 'https://client.replyze.chat'
  };
</script>
<script src="https://cdn.replyze.chat/widget.js" async></script>

Replace wgt_YOUR_TOKEN_HERE with your widget token, or copy the snippet with your token already in it from Settings → Chat Widget → Install in your Replyze dashboard.

In practice

How Replyze fits into Wix

Custom Code is Wix's built-in way to add a third-party script without an app. Paste the Replyze snippet there, choose All pages so it loads on every page, and Body - end so it sits at the end of the page.

Custom Code needs a published site with a connected domain, and connecting a domain needs a Wix Premium plan (a Studio plan for sites built in Wix Studio). It runs only on the published site, not in the editor. If you later assign a different domain to your site, Wix deletes your code snippets, so add the Replyze snippet again.

Wix treats custom code as essential by default, so your cookie banner doesn't hold it back. If your consent policy needs the chat to wait, change that on the snippet's Code Type tab.

The widget's look is set in your Replyze dashboard (colour, left or right position, light or dark theme, greeting, assistant photo), so you won't need to open Custom Code again after the first install. If you've limited the widget to certain domains in Replyze (Allowed domains in your widget settings), add your Wix domain there.

What visitors on Wix get

AI first, your team when it matters

  • Answers from your own help articles

    The AI replies in the visitor's language from the articles you publish and the answers your team teaches it. If the answer isn't there, it says so instead of guessing.

  • A person when it matters

    Visitors can ask for a person at any time, and topics your industry setup marks for the team, such as refunds and complaints, are handed over too. The teammate replies in the same chat, with the whole conversation in front of them.

  • Chat, email and messaging in one inbox

    Web chat on every plan. Email, WhatsApp and Telegram on Pro and Business, with Messenger and Instagram in beta, all in one shared inbox.

See every feature

FAQ

Wix + Replyze, answered

Yes, in practice. Custom Code needs a published site with a connected domain, and connecting a domain needs a Premium plan (a Studio plan for sites built in Wix Studio).

Both. Wix says custom code can be used in all Wix editors, and the steps are the same.

There's no Replyze app in the Wix App Market. Custom Code adds the widget directly, so chats go straight to Replyze (hosted in Germany; AI replies are generated by Anthropic in the USA under our DPA), with no app developer in between.

No. Custom Code is set for the whole site, so editing pages or publishing changes leaves it in place. It goes only if you delete the entry, or if you assign a different domain to the site: Wix deletes custom code then.

Let AI answer the questions you get every day

Teach it your answers, pick your colours and add it to your site. When a customer needs a person, your team takes over.

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