Launch Special — 20% off annual plans for early adopters
← All integrations
P
2 minutes

AI live chat for PrestaShop

Use the official Custom Code module on the displayBeforeBodyClosingTag hook. No theme edits, no custom PHP — purely backoffice configuration.

Last reviewed 2026-05-25

Why Replyze for PrestaShop

  • Uses PrestaShop's official Custom Code module.
  • Hook-based install survives theme changes.
  • Works on PrestaShop 1.7 and PrestaShop 8.
  • AI agent can be pointed at your product catalog for accurate answers.

Install in 2 minutes

Add the snippet via the Custom Code hook in your theme header or footer.

Install steps

  1. 1
    In PrestaShop admin, go to Design → Positions → Hooks.
  2. 2
    Find displayBeforeBodyClosingTag or displayFooter.
  3. 3
    Assign the Custom Code module (install it if needed).
  4. 4
    Paste the snippet in the module configuration.
  5. 5
    Save and clear the cache.

Snippet to paste

<script>
  window.ReplyzeConfig = {
    token: 'wgt_YOUR_TOKEN_HERE',
    apiUrl: 'https://client.replyze.chat'
  };
</script>
<script src="https://cdn.replyze.chat/widget.js" async></script>

Replace wgt_YOUR_TOKEN_HERE with your workspace token — find it in your Replyze dashboard under Settings → Widget → Install.

How Replyze fits into PrestaShop

The cleanest PrestaShop install is via the official Custom Code module. Install it from the Module Catalog if you don't have it, then assign it to the displayBeforeBodyClosingTag hook (or displayFooter if you prefer). Paste the snippet into the module configuration field, save, and clear the PrestaShop cache.

For multi-shop setups, the Custom Code module is per-shop, so you can configure different widgets per shop if needed.

Common questions about PrestaShop + Replyze

Clear the cache from Advanced Parameters → Performance → Clear cache (or just the Smarty cache). If you use Varnish or a CDN in front of PrestaShop, purge that as well.

Your AI agent is 5 minutes away

Paste one snippet, add your help articles, and the AI starts answering your visitors. No engineering required.

14 days of full AI access · Cancel anytime · Or start on limited Free plan